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Patients
What information do we (Novari Health) collect, use, and disclose?
How will my health information be used?
To whom may my information be disclosed?
How do I recognize malicious or “phishing” email?
Does novari eVisit ever sell patient information to drug companies or anyone else?
Can a spouse access their spouse’s health record?
Can all staff at my physician’s office access my eVisit patient record?
How do I give consent to a virtual visit?
What is a breach and how should I report privacy and security related incidents?
Are public spots secure? Is it safe to access sensitive information using a public network?
How do I tell if communication with a website is secure?
How do I know a message is really from Novari eVisit?
What if some of my information in the eVisit portal is incorrect?
What policies does Novari have in place to ensure personal health information is protected?
How do I make sure I responsibly use eVisit and what security safeguards should I have in place?
Where can I get more information about privacy practices?
I need technical support – Who do I call?
Is there a cost for a visit?
How do I update my profile?
Is my virtual visit secure?
Are my health records secure and private?
Can I use Novari eVisit when I am out of the country?
How do I set my notification preferences?
What kinds of notifications will I receive?
As a patient I can’t get into the portal?
As a patient how do I delete my patient account?
How do I reset my password?
General Patient FAQ
Can a spouse access their spouse’s health record?
Can all staff at my physician’s office access my eVisit patient record?
How do I give consent to a virtual visit?
What if some of my information in the eVisit portal is incorrect?
I need technical support – Who do I call?
Is there a cost for a visit?
How do I update my profile?
What policies does Novari have in place to ensure personal health information is protected?
Can I use Novari eVisit when I am out of the country?
How do I set my notification preferences?
Patient Portal
What kinds of notifications will I receive?
As a patient I can’t get into the portal?
As a patient how do I delete my patient account?
How do I reset my password?
Services and Safeguards
What information do we (Novari Health) collect, use, and disclose?
How will my health information be used?
To whom may my information be disclosed?
How do I recognize malicious or “phishing” email?
Does novari eVisit ever sell patient information to drug companies or anyone else?
What is a breach and how should I report privacy and security related incidents?
Are public spots secure? Is it safe to access sensitive information using a public network?
How do I tell if communication with a website is secure?
How do I know a message is really from Novari eVisit?
How do I make sure I responsibly use eVisit and what security safeguards should I have in place?
Where can I get more information about privacy practices?
Is my virtual visit secure?
Are my health records secure and private?
What policies does Novari have in place to ensure personal health information is protected?
Healthcare Professionals
Patients