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Professionals
How to change a patients email for logging in.
How can I document a virtual visit that has been closed?
Where do I document notes?
How do I find a specific virtual visit?
How do I send a secure instant message?
How do I complete a visit?
What security safeguards should I have in place?
What is a security indicident and how should I report it?
How do I recognise communications from Novari eVisit?
How do I setup my notification preferences?
What kinds of notifications does a patient receive?
How do I start a video call?
I can’t hear the patient or the patient can’t hear me.
The video picture does not look right.
How much does it cost?
The video call says it is starting but it keeps trying to load.
What internet browsers can I use?
Where do I login?
I’m having trouble logging into Novari eVisit.
I need technical support – Who do I contact?
Logging in to Novari eVisit
I’m having trouble logging into Novari eVisit.
I need technical support – Who do I contact?
Notifications
How do I setup my notification preferences?
What kinds of notifications does a patient receive?
Patient Registration
How to change a patients email for logging in.
Security and Privacy
What security safeguards should I have in place?
What is a security indicident and how should I report it?
How do I recognise communications from Novari eVisit?
Video Calls
How do I start a video call?
I can’t hear the patient or the patient can’t hear me.
The video picture does not look right.
How much does it cost?
The video call says it is starting but it keeps trying to load.
What internet browsers can I use?
Where do I login?
Virtual Visits
How can I document a virtual visit that has been closed?
Where do I document notes?
How do I find a specific virtual visit?
How do I send a secure instant message?
How do I complete a visit?
Healthcare Professionals
Patients
